At VyKart, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases. By using our website, you consent to the practices outlined in this policy.

1. Information We Collect

We collect two types of information:

• Personal Information: This includes details that can be used to identify you personally, such as:
  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (credit card or other payment methods)
  • Order history
  • Account details (if you create an account with us)
• Non-Personal Information: This includes data that cannot be used to identify you directly, such as:
  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent on the website
  • Referring URLs

2. How We Use Your Information

We use the information we collect to:

• Process your orders and complete transactions.
• Improve our products, services, and website functionality.
• Communicate with you regarding your orders, promotions, and customer service inquiries.
• Send newsletters or marketing materials (with your consent).
• Prevent fraudulent activity and ensure the security of our website.
• Provide customer support and resolve issues.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. These measures include:

• Using encryption for sensitive payment information.
• Restricting access to your personal data to authorized personnel only.
• Regularly updating our security protocols.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers to help us fulfill your orders and provide services, such as:

• Payment processors for transaction processing.
• Shipping companies to deliver your products.
• Customer service providers for issue resolution.

These third-party providers are required to keep your data secure and use it only for the purposes specified by us.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and actions. You can choose to disable cookies in your browser settings, but doing so may affect the functionality of some parts of our website.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information by logging into your account or contacting us.
• Opt-out of receiving promotional emails by following the “unsubscribe” instructions in the email.
• Request that we delete your personal data (subject to legal and contractual obligations).
• Disable cookies via your browser settings, although some website features may not function correctly without them.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, such as processing orders and complying with legal obligations.

8. Children’s Privacy

VyKart does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

9. Third-Party Links

Our website may contain links to third-party websites. These websites are not operated by VyKart, and we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to access, correct, or delete your personal information, please contact us at:

• Email: contact@vykart.com
• WhatsApp: 9471376362