At VyKart, we are committed to delivering your products quickly and securely. Please review our shipping policy to understand how we process and ship your orders.
1. Order Processing Time
- All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
- Orders placed on weekends or public holidays will be processed the next business day.
- You will receive an email confirmation once your order has been shipped.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: Delivery within 5–7 business days.
- Express Shipping: Delivery within 2–3 business days (available for select locations).
Note: Delivery times may vary based on your location and the availability of products.
3. Shipping Charges
- Shipping charges are calculated based on the weight of your order, delivery location, and the shipping method selected.
- You will be notified of the total shipping cost at checkout before completing your purchase.
- Free shipping may apply to specific promotions or minimum order values. Check our promotions page for details.
4. Shipping Locations
We currently ship within India. Unfortunately, international shipping is not available at this time.
5. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email or SMS.
- You can track your order status using the provided tracking number on the shipping carrier’s website.
6. Delays
While we strive to deliver your orders on time, delivery may be delayed due to:
- Unforeseen circumstances (weather, strikes, etc.).
- Delivery carrier delays.
- Incorrect or incomplete shipping information provided.
If there is any delay in your order, we will notify you as soon as possible.
7. Damaged or Lost Items
If your package is damaged or lost during transit:
- Please contact our customer support team within 7 days of receiving the product for assistance.
- We will assist you in resolving the issue by either sending a replacement or issuing a refund.
8. Returns and Exchanges
- For information on returns and exchanges, please refer to our Return and Refund Policy.
9. Contact Us
For any shipping-related inquiries or concerns, please contact our customer support team at:
- Email: contact@vykart.com
- WhatsApp: 9471376362